According to e-recruitment analysts interbiznet.com, there are currently 15 million annual job changes taking
place in the U.S. workforce of 100,000,000 people — resulting in an estimated $90 billion market of “cost to
hire expenses.” To reduce this cost, Internet technologies will increasingly centralize and integrate the
entire corporate recruiting process into an e-business supply chain. During the past year the e-recruiting
industry has seen vast financial growth and maturation. Forrester Research estimates that the online recruiting
market will grow to $2.4 billion by 2003. This is just the beginning.
According to iLogos Research, 79% of companies now recruit on their corporate Web sites — up dramatically from
only 29% in 1998. By 2001, iLogos predicts more than 90% of the Global 500 will recruit on their corporate Web
sites and by 2002 all will do so. Corporate Web sites will become the primary interface of an Internet-based
hiring management system — integrating recruiting from all sources including job boards, print media, job fair
and employee referral programs. State-of-the-art Web-based recruiting systems will bring increased efficiencies
and productivity to the corporate recruiting process.
When people refer to the e-recruitment industry, they are describing a wide variety of buy and sell side
services or tools that are commonly used by human resource departments and hiring managers including but not
limited to:
Candidate aggregation services that attract candidates to a Website
Candidate communication channels such as email that allow candidate control over the recruiting relationship
Screening processes such as background checks and “cultural fit” tests
Advertising selection and distribution
Response integration/management systems
Workforce management
Applications tracking
Workflow management HR system interfaces
Until recently, the typical recruitment process followed the following management flow:
defining the position
sourcing candidates
visual screening of resume/application
interviewing
offer and hiring
and hopefully — retention
Within this model, both hiring managers and recruiters have been historically dependent on paper-based systems
and outdated communications that result in billions in hiring and personnel management inefficiencies and constraints.
With new, e-recruiting-based models emerging, costs that are now wasted on administrative tasks and manpower
can be severely slashed. The resulting benefits established enterprises by lower costs of recruitment, faster time
to hire and greater retention. This can only be accomplished with a fast, simple, cost-effective method of online
candidate interviewing and assessment.
Challenges
Today’s great economy has created an exceptionally tight labor market — creating an opportunity for technology
to provide solutions to speed up the recruitment process. The reduction of classified ads in major daily newspapers
and the increase in advertisements online have made Internet job-hunting one of the most popular first steps for
many seeking employment. The Internet has helped companies aggregate pools of talent quickly but still fails to
screen and assess the pool adequately. The typical recruiter or hiring manager then has to review each of them and
manually filter through them before inviting a candidate in for an interview and doing an assessment. As a result,
HR departments are getting bogged down in the minutiae of administration — moving in the opposite direction of the
hiring manager’s priorities.
Traditional recruiting methods that are reactive and oriented to an abundant supply of talent are outdated in
today’s economy. Competition for good candidates will favor companies who are early adopters of the Internet tools
now being offered. Investment in candidate acquisition and assessment will differentiate companies who are
efficiently recruiting from those using traditional methods. By automating many of their hiring functions, HR
departments can position recruiters to work on the hiring manager’s priorities — making the HR department a true
partner of senior management. In order for human resources departments to secure budgets to purchase these new
solutions, they must prove their value to the organization. Faster, more accurate hiring of high priority openings
will help companies earn profit quicker — allowing HR departments to affect the bottom line instead of remaining
an overhead cost center.
An e-recruiting Solution — Fitability
The adoption of on-line interviewing and assessment services paves the way for a candidate information application
service provider, since online candidate assessment is clearly the most efficient way to provide companies with the
best selection of applicants. Identifying this need, Fitability Systems developed an online technology solution —
Fitability, which provides hiring managers as well as HR departments a candidate information application service
consisting of:
A Job Fit Profile process that results in better classification during the Job Definition stage
An online interview that provides superior relevant job information to assist in the Assessment stage
An interview guide consisting of behavioral interview questions and legal guidelines to assist the creation of a more productive interview in the Interview stage
Insights into a candidates preferences and challenges that benefits the company with improved hiring decision performance and assists in the Retention stage